Frequently asked questions

No. You connect through ClickUp's own OAuth flow — we never ask for your password — and the access is used only to read your data. You can revoke it from your ClickUp settings at any moment.

Everything that makes your workspace usable: tasks and subtasks with custom fields, comments and activity history, attachments, statuses, tags, assignees, due dates, and the space/folder/list structure that holds it all together.

Open the snapshot from the day before the loss and download what you need — a structured, readable archive. If records must go back inside ClickUp, recovery assistance is included in every plan: our support guides you through it, field by field.

On servers in the European Union, encrypted in transit and at rest. Your data is used only to provide the backup service — never analyzed, shared or sold.

ClickUp protects its platform and infrastructure, and its trash keeps deleted items for a limited time. But under the shared responsibility model, recovering your data after accidental deletion, a bad import or a runaway automation is your job — and bulk damage never reaches the trash at all. A daily independent backup closes that gap.

Solo keeps 30 days of daily snapshots, Team keeps 90 days, Business keeps a full year. While your subscription is active, any snapshot can be downloaded at any time.

Access is read-only via ClickUp's own OAuth — we never see your password and you can revoke access anytime. Tokens and archives are encrypted (TLS in transit, AES-256 at rest) and stored on EU servers. Your data is used only to provide the backup: never analyzed, shared or sold.

Any snapshot downloads as a structured, readable archive whenever you want. When lost records must go back inside ClickUp, every plan includes recovery assistance: support walks you through re-creating them correctly, field by field, so nothing lands in the wrong place.

Your snapshots live independently, on EU servers, outside ClickUp's infrastructure. If ClickUp has an outage, your archives stay downloadable — that's exactly the point of an independent backup.

Every plan carries a 30-day money-back guarantee. Connect your workspace, watch the first daily snapshots arrive, and if it's not what you expected, email us within 30 days for a full refund.

Yes. Team covers up to 5 workspaces, Business is unlimited. Each client authorizes read-only access with their own ClickUp login and can revoke it anytime. See ClickUp Backup for agencies.

One email is enough — no calls, no lock-in. Your latest snapshot stays downloadable for 30 days after cancellation, then the backup data is deleted.